Vincent Agent

  • Total activity 11
  • Last activity
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Activity overview

Latest activity by Vincent Agent
  • Vincent Agent created an article,

    Where is my order?

    If you are looking for your order or want to know its status, you can:either go to the mobile app and look in 'my orders'go to your client portal and look in 'my orders'request an update through th...

  • Vincent Agent created an article,

    How do I make an appointment to collect my order?

    Making an appointment after purchasing a product in store:Is the item you want not available in store? You can order it and have it delivered directly to the store of your choice. When the product ...

  • Vincent Agent created an article,

    I can't see my loyalty points in my customer area, why?

    The email address for your customer account and your loyalty account are different:It's possible that the email address in your online or mobile app customer account is different from the one you p...

  • Vincent Agent created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Vincent Agent created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Vincent Agent created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Vincent Agent created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Vincent Agent created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Vincent Agent created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...